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FlyEthio Support
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Pick your preferred channel — we're active on both.
How do I get my booking confirmation?
Sent instantly to your email. Check your spam folder if you don't see it within 5 minutes.
Can I change or cancel my flight?
Depends on your fare rules. Reach us on WhatsApp or Telegram for the fastest answer.
How do I add extra baggage?
We'll check your booking and walk you through the airline's process.
What payment methods do you accept?
Visa, Mastercard, American Express, and Discover — processed securely via Amadeus.
How long does it take to get a response?
Telegram or WhatsApp: usually minutes. Question form: within 24 hours.
We'll reply to your email within 24 hours.